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For restoration and home-service companies

Every emergency call answered.
Even at 2 a.m.

When a pipe bursts, homeowners call the first company that picks up. Nevatas answers in your company's name 24/7, puts safety first, gets the address and the details, and puts emergencies through to whoever's on call.

Talk to Nevatas Book a demo

The live demo runs in your browser. No phone call, app, or sign-up needed.

  • Answers

    Every call, 24/7

  • Triage

    Emergency, urgent, or routine

  • Escalates

    Straight to your on-call tech

Who it's for

  • Water damage & restoration

    Built for it today: water, fire and smoke, mold, sewage, and storm calls.

  • Plumbing

    Burst pipes, leaks, and backups.

  • HVAC

    No heat, no cooling, after-hours breakdowns.

  • Roofing

    Storm damage and active leaks.

  • Electrical

    Outages and urgent repairs.

Restoration is ready out of the box. For plumbing, HVAC, roofing, and electrical, we tune the same emergency playbook to your trade's questions during setup.

Live demo

Talk to Nevatas. It's the real agent.

Pick a scenario and call a made-up business the way a customer would. Watch the details fill in as you talk, then see the summary the business would get by email.

You're talking to an AI. This call is recorded and transcribed. The transcript is stored to produce the summary. Please use made-up details, not real personal information or a real address. Both demo businesses are fictional. Demo calls end after 3 minutes.

No microphone? Listen to a recorded call.

A real one-minute test call to Nevatas Demo Realty, our real estate demo: a buyer looking for a waterfront home in Jupiter around $3M. The caller is a synthetic voice and the details are made up.

How an emergency call goes

Calm caller. Right person. No voicemail.

  1. 01

    Answers and listens

    It picks up in your company's name, day or night, and asks what happened and whether it's an emergency.

  2. 02

    Safety first

    If there's active water, fire, a gas smell, or electrical risk, it gives a short safety line first, like getting everyone out and calling 911, or shutting off the main water valve if it's safe to reach.

  3. 03

    Triage by the caller's words

    Emergency, urgent, or routine is the caller's call. It never talks anyone into an emergency, and never makes an emergency wait for routine questions.

  4. 04

    Warm transfer

    It gets the name, callback number, and address, then rings your on-call list in order. Each person hears the job type and town and presses 1 to accept.

Warm transfer

Voicemail never "accepts" an emergency.

If your tech's phone goes to voicemail, a plain transfer would leave the customer talking to a recording. Nevatas asks the on-call person to press 1 before it connects. No press, no connection: it tries the next person on your list.

  • Ordered on-call list. Ring your techs one after another, with an optional rotation by day and time.
  • A short heads-up first. The on-call person hears the job type and town before pressing 1.
  • If nobody picks up, the caller is told the call is marked urgent, and your summary email flags the missed transfer for an immediate callback.

Available today

Built for stressed callers and busy crews.

Short, calm turns on the phone, and the job details your team needs on paper.

24/7 answering

Nights, weekends, and storm days. It knows your office hours, so after-hours callers hear the right thing.

Service-area check

It asks for the ZIP code and checks the address against the ZIP codes and towns you serve (and counties, where configured). Out-of-area callers aren't turned away: your team decides.

The job details

Name, callback number, address, what happened and when, whether water is still flowing or shut off, and insurance details if the caller has them.

Lead summary emails

Seconds after each call, with the urgency and job type in the subject line, the job details, a short summary for the tech, and the next step. Missed emergency transfers are flagged.

Keep your number

Forward your existing line to Nevatas. Your office phone can ring first and hand off after a few rings, or Nevatas can pick up every call.

It stays in its lane

It never quotes prices, promises insurance coverage, assesses damage or health risks, or gives an arrival time you haven't approved.

Coming soon

What's next.

These are on the roadmap and not available yet. Founding customers help decide what ships first.

  • Coming soon

    Calendar booking

    Book inspections and estimates on your calendar during the call.

  • Coming soon

    Text alerts and confirmations

    A text to the on-call tech for every emergency, and a confirmation text to the caller.

  • Coming soon

    Ready-made templates for more trades

    Plumbing, HVAC, roofing, and electrical questions out of the box.

Founding customers

Be one of our first home-service customers.

We're taking on a small number of restoration and home-service companies. We set up your on-call list, service area, and questions with you, and you get a real say in what we build next.

  • We set up your agent's voice, name, greeting, and questions for you
  • A direct line to the founder for feedback and fixes
  • Early access to new features as they ship
  • Founding customer pricing. Ask us.
Apply as a founding customer

Questions

Good to know.

What if nobody on call picks up?

It tries each person on your on-call list in order. If no one presses 1 to accept, it tells the caller the call is marked urgent and someone will call back as soon as possible, and your summary email flags the missed transfer.

How does it decide what's an emergency?

It goes by what the caller says. If they say it's an emergency, it's treated as one; if they say it can wait, it respects that. Safety lines still come first whenever there's water, fire, gas, or electrical risk.

Will it quote prices or talk about insurance coverage?

No. It tells callers your team gives pricing after seeing the damage, and it never promises what insurance will cover. It can note the carrier and claim number if the caller has them.

What about callers outside our area?

It checks the ZIP code against your service area. If the address looks outside it, the agent doesn't refuse; it says the team will confirm, and an emergency is never delayed over location.

Does it work with my current phone number?

Yes. We set up a Nevatas number for you, and you forward your existing line to it with your carrier. Your phone can ring first and pass the call to Nevatas after a few rings, or Nevatas can answer every call. You choose in your settings.

Do callers know they're talking to an AI?

Yes. Every call opens with it saying it's an AI assistant and that the call is recorded and transcribed, and it answers honestly if asked.

Stop losing calls to voicemail.

Tell us a little about your business, and we'll set up a demo with your name, greeting, and the questions your callers need.

We'll only use your details to reply to you.